Question 1

Do my customers need to create an account?

Accepted Answer

No. Your customers land on a simple form, write their testimonial, and submit — no signup required on their end.

Question 2

Can I approve testimonials before they go live?

Accepted Answer

Yes. Every submission lands in your moderation queue as pending. You approve, reject, or feature each one before it appears on your widget.

Question 3

How does the wall-of-love widget work?

Accepted Answer

After approving testimonials, you get an embed snippet you can paste into any site builder, landing page, or CMS. It's responsive and updates automatically as you approve new reviews.

Question 4

Can I remove the Praisly badge?

Accepted Answer

Yes — removing the badge and applying your own brand colors is included on the Pro plan and above.

Question 5

What happens if I cancel?

Accepted Answer

Your collections stay read-only and your widget continues showing already-approved testimonials for 30 days, after which your account is deactivated. You can re-subscribe anytime.

Question 6

Is there really a free plan?

Accepted Answer

Yes. The Free plan is free forever with one collection link and up to 25 testimonials — no credit card required.

Question 7

Why should I trust a newer tool over an established one?

Accepted Answer

Praisly is founder-built and actively shipping. You get direct access to the builder, features ship fast, and your feedback shapes the roadmap. The free plan lets you try everything risk-free, and Pro is backed by a 14-day money-back guarantee.